Frequently Asked Questions
Are you available 24/7?
Yes — KeyHero LA operates 24 hours a day, 7 days a week, including weekends and holidays. We’re always ready to respond to your locksmith needs.
How quickly can you arrive?
In most cases, we can arrive within 20–30 minutes anywhere in Van Nuys or surrounding Los Angeles areas, depending on traffic and location.
Do you handle car lockouts?
Absolutely. We unlock all makes and models of vehicles, including modern cars with chip keys and keyless entry systems.
Do you need proof of ownership?
Yes — for security and legal reasons, we require proof that you own or have permission to access the property or vehicle before performing any locksmith services.
What payment methods do you accept?
We accept cash, major credit/debit cards, and mobile payment options such as Apple Pay and Google Pay.
Are your locksmiths licensed and insured?
Yes — all of our locksmiths are fully licensed and insured in the state of California, giving you peace of mind with every service.
Do you offer upfront pricing?
Yes — we provide a free, no-obligation quote before beginning any job. No hidden fees, ever.
Can you make keys without the original?
Yes — our locksmiths can cut and program new keys even if you’ve lost the original.
What areas do you service?
We serve Van Nuys, the San Fernando Valley, and greater Los Angeles area.
How can I contact you?
You can call us at 818-570-0003 or email keyherola@gmail.com anytime — day or night.